Privacy Policy
Last updated: 7 October 2026
This Privacy Policy explains how Tropical Holdings Pvt Ltd (“we”, “us”) collects and uses personal information when you visit tropicalholdings.mv or contact us. If you have questions, email [email protected].
1. Information we collect
Information you give us. When you use our contact form, email or call us, we collect your name, company or property name, email address, phone or WhatsApp number, your message, and any file you attach (such as a purchase order or item list).
Information collected automatically. When you visit the Website, we and our partners collect technical information through cookies and similar technologies: your IP address, browser and device type, pages visited, time on site, the website that referred you, and an approximate location (city or country).
2. How we use your information
| Purpose | Information used | Basis |
|---|---|---|
| Replying to enquiries and preparing quotations | Contact details, message, attachments | Your request |
| Processing orders, deliveries and invoices | Contact and order details | Our contract with you |
| Keeping the Website working and secure (e.g. blocking spam) | Technical data, essential cookies | Our legitimate interest |
| Understanding how visitors use the Website | Analytics cookies | Your consent |
| Showing you our ads on other websites and social media (Google, Meta, X, LinkedIn, TikTok, Pinterest) | Advertising cookies | Your consent |
We do not sell your personal information.
3. Cookies and tracking
Cookies are small files stored on your device. We use essential cookies, which are always on, and analytics and advertising cookies, which are only set if you accept them. Full details are in our Cookie Policy.
When you first visit, a banner lets you accept or reject analytics and advertising cookies. You can change your choice at any time with the “Manage consent” button at the bottom of every page, or by clearing cookies in your browser.
4. Who we share information with
We share personal information only with service providers who help us run the business and the Website, under their own privacy terms:
- Hostinger: website hosting and email.
- Google: Analytics, Ads, Fonts and Maps (Google Privacy Policy).
- Meta Platforms: Facebook and Instagram advertising (Meta Privacy Policy).
- Other social media and advertising platforms we may use for ads or embedded content, such as X (Twitter), LinkedIn, TikTok, Pinterest and WhatsApp, each under its own privacy policy. These are only activated if you accept advertising cookies.
- Suppliers, shipping and logistics partners: only the details needed to fulfil your order.
We may also disclose information where required by Maldivian law or a lawful request from authorities. Some of these providers process data outside the Maldives.
5. How long we keep information
- Enquiries that don’t lead to an order: up to 2 years.
- Order, invoice and accounting records: as long as required by Maldivian tax and company law.
- Analytics data: up to 14 months.
6. Your choices and rights
You can ask us to:
- tell you what personal information we hold about you;
- correct it;
- delete it, where we don’t need to keep it by law;
- stop using it for marketing.
To do so, email [email protected]. We will respond within 30 days. You can withdraw cookie consent at any time through “Manage consent”.
7. Security
The Website uses an encrypted (HTTPS) connection, and we limit access to personal information to the people who need it. No method of transmission over the internet is completely secure.
8. Children
The Website is intended for businesses and adults. We do not knowingly collect information from children under 16.
9. Changes to this policy
We may update this policy. The date at the top shows when it last changed.
10. Contact
Tropical Holdings Pvt Ltd, G. Kasthoorige, Alikilegefaanu Magu, Male’, Maldives. Email [email protected]. Phone +960 799 9960.